What started with a well-timed E-mail that reached one of our service techs who happened to be within an hour's drive of the client's site, which was in southwestern Alberta.
The client had recently purchased an off-grid home that was partially completed. The renewable energy system was in place, but was having some issues with battery capacity and generator.
We were able to attend to the site and determine:
Customer gave EA the go-ahead for system upgrade:
These upgrades were completed and the system operated ok until winter time came, and the client's hydronic heating system was kicked in. After much head-scratching, it was determined that the Outback inverter charging circuit causes problems with some electronic devices, and this client had several problem devices.
Upgrade # 2
Since the upgrade, customer reports the system works without problems.
Contact Energy Alternatives - (250) 846-9888 Smithers, British Columbia Canada V0J 2X2
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